📋 System Overview
This system allows companies to submit background verification requests for students or employees of PICT. After submitting the form and uploading required documents, you need to pay ₹3,500. Once the payment is successful, our staff will verify the details and send the final report via email.
✅ Key Features
• Simple online form with document upload
• Secure payment gateway (Easebuzz)
• Email notifications for payment status and final report
• Quick processing within 5-7 working days
🏢 How to Submit a Verification Request
- Fill the Form – Provide verifier details, select verification type (Student / Employee), and enter all required information. Fields marked with * are mandatory.
- Upload Document – Upload supporting documents (PDF, JPG, PNG) up to 5MB. Ensure the file is clear and valid.
- Submit & Pay – Click "Submit and go to payment page". The system will generate a secure payment link.
- Complete Payment – You will be redirected to the Easebuzz payment page. Complete the transaction of ₹3,500.
- Receive Confirmation – After successful payment, an email with transaction details will be sent. If payment fails, a retry link will be provided.
- Get Report – Once the verification is completed by staff, the final report (PDF) will be emailed to the registered company email.
📌 Important Notes for End Users
- Keep your Request ID (e.g., BGV-1735200000000) for future reference.
- If payment fails, use the retry link from the email or contact staff to resend the link.
- For any queries, contact pictoffice@pict.edu.
❓ Troubleshooting & Support
Payment Failed
Check your internet connection and retry using the link in the email. Ensure your card/net banking supports online payments.
File Upload Errors
Supported formats: PDF, JPG, JPEG, PNG. Max size 5MB. Reduce file size or convert to PDF.
Not Receiving Emails
Check your spam folder. Add pictoffice@pict.edu to your contacts. For critical issues, email directly.
🔐 Staff Dashboard Overview
The staff dashboard allows authorized personnel to view submitted requests, update verification details, upload signed documents, and send final reports. Access is restricted to registered staff emails.
✅ Dashboard Features
• View all requests with filters (status, type, report sent)
• Detailed view with payment history
• Editable verification fields (remarks, document validity)
• Upload signed documents (PDF/Images)
• Resend payment link to companies
• Generate and email final report PDF
⚙️ Staff Dashboard Workflow
- Login – Access the staff dashboard using your registered institute email and password.
- Browse Requests – Use filters to find requests by status, type, or report sent/pending.
- View Details – Click "Verify" button on any request to see all submitted data, uploaded files, and payment history.
- Enter Verification Data – Fill in College Remark, Special Info, Document Validity, Staff Remark, etc.
- Upload Signed Document – Optionally attach a signed PDF/image in the view modal.
- Save – Click "Save Verification" to store entries.
- Send Final Report – Once verification is complete and all fields are filled, click "Send Report". The system generates a professional PDF and emails it to the company.
⚠️ Important Notes for Staff
• Ensure all verification fields are filled before sending the report.
• Only verified (staff_remark, doc_valid, college_remark filled) requests can generate reports.
• The "Resend" button sends a fresh payment link to the company.
❓ Troubleshooting for Staff
Access Denied
Make sure you are logged in with the registered credentials. If still denied, contact the administrator.
Report Not Generating
Verify that all required fields (staff_remark, doc_valid, college_remark) are filled. Only then the report button becomes active.
Email Not Sending
Check that the request has a valid company email. Verify SMTP settings in config.php.
⚙️ Overall System Workflow
| Step | Action | Result |
|---|
| 1 | User submits form with document | Request stored, file saved, payment link generated |
| 2 | Payment gateway processes payment | On success: status updated to "Paid", emails sent |
| 3 | Staff reviews request via dashboard | Adds remarks, uploads signed docs |
| 4 | Staff sends final report | PDF generated, emailed to company, record updated |
📞 Contact Information
📧 Email: pictoffice@pict.edu, registrar@pict.edu
📞 Phone: +91-020-24371101 Ext. 122
🏢 Address: Survey No. 27, Near Trimurti Chowk, Dhankawadi, Pune - 411043
