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User Manual

PICT Refund Application System - A Complete Guide

For Students & Staff

Welcome to Refund Application System

A digital platform to apply and manage refunds of college fees, caution deposit, scholarship, or excess payment.

This manual explains the complete process for students and staff.

Quick Navigation

Key Concepts

Reference No

Unique ID for each application (e.g., R20250001). Used for tracking.

Minor Applicability

If student is minor (FY B.Tech only until Dec), parent's bank details are required.

Final Copy

Scanned copy of the signed form uploaded by staff after approval/rejection.

1. Student Form Filling

1
Enter Details
  • Date (auto-filled)
  • Academic Year, Refund Type
  • Student Status (Active/Passed out)
  • Name, Roll No, Class, Mobile, Email
  • Minor Applicability (auto-enabled only for FY Active students with current academic year)
2
Upload Documents
  • Fee Receipt / Payment proof (PDF/JPG/PNG, max 5MB)
  • Bank Account Proof (Passbook / Cancelled Cheque)
  • Accept declaration

2. Submission & Documents

After clicking SUBMIT:

  • A unique reference number is generated (e.g., R20250001).
  • Three files are created and available for download:
    • Refund Application PDF – Filled form from template.
    • Fee Receipt – Uploaded receipt.
    • Bank Proof – Uploaded bank document.
  • The post-submission area shows links to all three files.

Download & Print

3. Email Notifications

Student Email

All three documents are attached with a professional HTML email containing next steps (print, sign, visit offices).

Office Alert Email

An alert is sent to registered email id with direct links to the application and the Staff Dashboard.

4. Staff Dashboard Access

Only registered staff (emails listed in 'staff' sheet) can access the dashboard.

5. Staff Dashboard Overview

Statistics Cards

Total, Pending, Accepted, Rejected applications.

Applications Table

Columns: Ref No, Date, Student Name, Roll No/Class, Status, Actions.

Search

Filter by student name or reference number.

6. Viewing Application Details

Click the "Details" button next to any application. A modal opens showing:

Note: Existing data from columns L, M, N, T, U are pre-filled.

7. Updating Status & Uploading Final Copy

Process
  1. Fill in the dates/remarks as needed.
  2. For Approve/Reject, you must upload the final signed copy (PDF/image).
  3. Click the desired status button.
  4. Confirmation dialog appears; after success, the page reloads with updated data.
What gets updated?
  • Received by Office
  • Forwarded to Accounts
  • Office Remark
  • Status (Pending/Accepted/Rejected)
  • Special Remark
  • Resubmission Date
  • Final Copy URL (if uploaded)
  • Closure Timestamp

8. Status Color Codes

Use the search bar on the dashboard to filter by student name or reference number in real time.

10. Office Alert Email

When a student submits a form, an email is sent to registered email id containing:

11. Frequently Asked Questions

Q: I didn't receive the email with documents.

A: Check spam/junk folder. Ensure you entered the correct email address and the direct dwonload links are generated on the same page.

Q: Can I edit my application after submission?

A: No, the form is one-time submission. Contact the office for corrections. in such cases you need to submit fresh form

Q: What if I am a minor but the minor field is disabled?

A: Minor applicability is only for FY B.Tech. Active students with current academic year. If you meet the criteria but still disabled, check your Student Status and Academic Year format (YYYY-YY).

Q: Who can access Staff Dashboard?

A: Only office staff with their @pict.edu email.

Pro Tips

Need Help?

If you encounter any issues, please contact the system administrator.

npawar@pict.edu